Ice Cream Shift Leader — Guest Experience & Team Coach

PRIMO Partners LLC; Pigeon Forge (TN); Presencial; USD 19.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

One free large item after each shift

Complimentary birthday cake during the

Descripción de la vacante

Team Primo’s Ben & Jerry’s in Pigeon Forge, TN is seeking a part-time Guest Service Team Leader to guide shifts, delegate tasks and motivate a team to deliver outstanding guest experiences. This role supports in-store operations and off-premise events, with a focus on maintaining energetic, friendly service.

The position offers an hourly base pay with tips, weekend and late-night flexibility, and perks such as a free large item after each shift and a birthday cake during your birth month.

Formación

• Proven ability to lead and inspire a team in a customer service setting.
• Strong interpersonal and communication skills.
• Enthusiasm for community involvement and upholding high service standards.

Responsabilidades

• Lead shifts and delegate tasks to team members.
• Inspire and coach the team to deliver exceptional guest experiences.
• Engage with guests in-store and at off-premise events to maintain high service standards.

Conocimientos

Leadership

Interpersonal skills

Communication

Customer service

Descripción del empleo

Team Primo’s Ben & Jerry’s in Pigeon Forge, TN is seeking a part-time Guest Service Team Leader to guide shifts, delegate tasks and motivate a team to deliver outstanding guest experiences. This role supports in-store operations and off-premise events, with a focus on maintaining energetic, friendly service.

The position offers an hourly base pay with tips, weekend and late-night flexibility, and perks such as a free large item after each shift and a birthday cake during your birth month.