Ice Arena Guest Services Agent (Part-Time)

Homewood-Flossmoor Park District; Flossmoor (IL); On-site; USD 21,000 - 23,000; Part time

Job summary

Homewood-Flossmoor Park District is seeking a Part-Time Customer Service Agent to operate the front desk, handle registrations and payments for open skating, skate rental and ice rentals, and provide information on arena programs. The role involves daily deposits and basic bookkeeping, with work hours including days, nights and weekends.

Applicants should have strong customer service skills, be able to work with minimal supervision, and be comfortable with basic computer software.

Qualifications

• Customer service experience preferred.
• CPR/First Aid certification required.
• Attention to detail and professional demeanor.

Responsibilities

• Provide outstanding customer service at the front desk.
• Greet visitors and assist with program registrations.
• Process payments and balance cash drawer.
• Answer phones and provide information on Ice Arena programs.
• Maintain daily deposits and basic bookkeeping.
• Follow park district policies and safety manuals.
• Respond to medical emergencies and assist staff as needed.
• Assist all park district staff and handle other duties.

Skills

Professional demeanor

Customer service

Attention to detail

Conflict resolution

Microsoft Office

Adaptability

Education

CPR/First Aid Certified

Tools

POS systems

Job description

Homewood-Flossmoor Park District is seeking a Part-Time Customer Service Agent to operate the front desk, handle registrations and payments for open skating, skate rental and ice rentals, and provide information on arena programs. The role involves daily deposits and basic bookkeeping, with work hours including days, nights and weekends.

Applicants should have strong customer service skills, be able to work with minimal supervision, and be comfortable with basic computer software.