Ice Arena Guest Experience Specialist

American Dream; East Rutherford (NJ); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

American Dream is seeking an Arena Attendant II to provide guests with a fun and safe arena experience. You will greet guests, explain safe rink usage, and ensure sanitation of the rink and surrounding areas.

Responsibilities include assisting with rink conversions, managing skate rentals, and serving as a guest experience representative during specialty events. Flexible part-time scheduling is required, including evenings and weekends.

Formación

• Proficiency in ice skating preferred.
• Professional, warm, and welcoming demeanor.
• First Aid, CPR, Emergency Response trainings preferred.
• Experience in an Ice Arena or related recreation facility is a plus.
• Experience operating a Forklift and lifting up to 50 lbs.

Responsabilidades

• Greeting guests in a professional, welcoming manner.
• Provide detailed instructions on safe use of the Ice Rink.
• Ensure rink, floors, and high-touch surfaces are clean and sanitized.
• Assist in rink conversions and event setups.
• Act as guest experience representative during specialty events.
• Process skate and helmet rentals and admissions accurately.
• Handle stressful situations calmly with strong customer service.
• Follow safety regulations at all times.

Conocimientos

Ice skating

Customer service

Conflict resolution

First Aid

CPR

Flexible schedule

Forklift operation

Ability lift 50+ lbs

Herramientas

Forklift

Descripción del empleo

American Dream is seeking an Arena Attendant II to provide guests with a fun and safe arena experience. You will greet guests, explain safe rink usage, and ensure sanitation of the rink and surrounding areas.

Responsibilities include assisting with rink conversions, managing skate rentals, and serving as a guest experience representative during specialty events. Flexible part-time scheduling is required, including evenings and weekends.