IBS-HD Specialist

NAPA; Ivanhoe (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

NAPA Auto Parts Stores in Alabama is seeking a Heavy-Duty Counter Parts Professional who enjoys helping customers with heavy-duty parts questions and earns trust through knowledge and friendly service.

You will operate a cash register, use catalog systems, and support teammates in a busy store while learning about heavy‑duty parts features, warranties, and inventory management to improve store performance.

ASE certification is a plus and a valid driver’s license is required.

Qualifications

• Heavy-Duty Parts knowledge/experience required.
• Excellent customer care and communication skills.
• Ability to work in a fast-paced retail environment and assist team members.

Responsibilities

• Help customers with heavy-duty parts questions and needs.
• Share knowledge about features, benefits, and warranty information.
• Operate cash register and use catalog/inventory systems, assist teammates.

Job description

Job DescriptionIf you love heavy duty trucks, and all things big rig ...If you believe in taking care of the customer and the power of teamwork ...If you seek opportunities to learn, train and really grow within a company ...If you think you've got what it takes to be someone with NAPA Know How ...You Should Check Out NAPA Auto Parts Stores.ResponsibilitiesWe're looking for a Heavy-Duty Counter Parts Professional who...Gets a charge out of helping customers with their heavy-duty parts questions, and parts needs.Is driven to share knowledge about heavy duty part features, benefits, and warranty info.Can shift into high gear in our fast-paced retail stores.Will jump into helping team members.Is able to operate a cash register and navigate computer and paper catalog systems.Steers toward continuous improvement in store processes and proceduresStrives to be winners in professional appearance, attitude, and performance.QualificationsKnow How - Heavy Duty Parts Knowledge and/or Experience.ASE Heavy Duty Parts Certification is a PLUSPassion for delivering Customer CareExcellent Verbal and Written Communication skillsMotivated to train and learn.Ability to thrive and have fun in a Busy, Fast-Paced retail environment.Knowledge of Heavy-Duty Parts Cataloging and/or Inventory Management Systems is a PLUSRequirement(s)Valid Driver's License and/or Reliable TransportationNot the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.