IAM Managed Services Executive Leader

Deloitte France; Columbus (OH); On-site; USD 163,000 - 322,000; Full time

Job summary

Deloitte France is seeking an Associate Vice President, IAM Managed Services to lead delivery, growth, and continuous improvement of large-scale IAM engagements. You will own outcomes across IGA, PAM, Access Management, and Directory Services, while driving innovation, automation, and account growth across a diverse client portfolio.

You will manage blended teams, set governance practices, and mentor senior staff to ensure high-quality delivery and renewals.

Qualifications

• 10+ years of Identity and Access Management experience including 5+ years in managed services or IT operations leadership.
• Experience implementing or operating IAM platforms such as SailPoint, Saviynt, One Identity, CyberArk, BeyondTrust, Okta, Ping Identity, or Microsoft Entra ID.
• Bachelor’s degree in computer science, information systems, information security, mathematics, decision sciences, risk management, or engineering fields.
• Ability to travel 50% on average based on client needs.
• Limited immigration sponsorship may be available.

Responsibilities

• Lead end-to-end delivery of IAM managed services across the IAM stack.
• Own service outcomes for blended onshore and offshore delivery teams, including SLAs, KPIs, quality, staffing, and client satisfaction.
• Serve as the primary delivery relationship owner for assigned accounts; lead governance, status reporting, incident response, risk mitigation, and financial performance management.
• Drive service improvement through automation, tooling modernization, root-cause remediation, and adoption of identity-management practices across cloud, hybrid, and on-prem environments.
• Lead account expansion, contract renewals, and RFP/RFI activities, including solution scoping, staffing, delivery approaches, and pricing.
• Mentor managers, leads, and engineers through career guidance, coaching, and performance management.

Skills

Independent work

Team collaboration

Written communication

Detail orientation

Relationship building

Project leadership

Prioritization

Professional demeanor

Mentoring

Deadline adherence

Education

Bachelor’s degree in CS/IS/security/math/decision sci

Tools

ServiceNow

Remedy

Job description

Deloitte France is seeking an Associate Vice President, IAM Managed Services to lead delivery, growth, and continuous improvement of large-scale IAM engagements. You will own outcomes across IGA, PAM, Access Management, and Directory Services, while driving innovation, automation, and account growth across a diverse client portfolio.

You will manage blended teams, set governance practices, and mentor senior staff to ensure high-quality delivery and renewals.