Senior IAM Operations & Delivery Leader

Deloitte France; Atlanta (GA); On-site; USD 163,000 - 322,000; Full time

Job summary

Deloitte is seeking an Associate Vice President, IAM Managed Services to lead delivery across the full IAM stack for large client portfolios in the United States. You will guide onshore and offshore teams, manage SLAs, KPIs, and executive governance, and drive growth through renewals and proposals while championing automation and modern identity practices.

The role requires deep IAM expertise, leadership of teams of 30+, and a track record of delivering complex managed services engagements with

Qualifications

• 10+ years in IAM, including 5+ years in managed services or IT operations leadership.
• Experience implementing or operating IAM platforms such as SailPoint, Okta, CyberArk, or similar.
• Bachelor's degree in a relevant field as listed.
• Willingness to travel about 50% on average.
• Limited immigration sponsorship may be available.

Responsibilities

• Lead end-to-end delivery of IAM managed services across the IAM stack.
• Own service outcomes for blended onshore and offshore delivery teams and KPIs.
• Serve as the primary delivery relationship owner for assigned accounts with governance and reporting.
• Drive service improvement through automation and tooling modernization.
• Lead account expansion, renewals, and RFP/RFI activities, including pricing and staffing.
• Mentor managers, leads, and engineers with career guidance.

Skills

Leadership

Communication skills

Detail-oriented

Relationship building

Project leadership

Multitasking

Mentoring

Independent work

Team collaboration

Education

Bachelor's degree in computer science, information systems, information security, mathematics, decision sciences, risk management, mechanical engineering, electrical engineering, or industrial engineering

Tools

SailPoint

Saviynt

One Identity

CyberArk

BeyondTrust

Okta

Ping Identity

Microsoft Entra ID

Job description

Deloitte is seeking an Associate Vice President, IAM Managed Services to lead delivery across the full IAM stack for large client portfolios in the United States. You will guide onshore and offshore teams, manage SLAs, KPIs, and executive governance, and drive growth through renewals and proposals while championing automation and modern identity practices.

The role requires deep IAM expertise, leadership of teams of 30+, and a track record of delivering complex managed services engagements with