IAM Managed Services AVP: Cyber Operate Lead

Deloitte France; Houston (TX); On-site; USD 163,000 - 322,000; Full time

Benefits offered by this job

Discretionary annual incentive program

Job summary

Deloitte seeks an Associate Vice President for IAM Managed Services within the Cyber Operate team. You will lead delivery across IGA, PAM, Access Management, and Directory Services, guiding blended onshore/offshore teams, governance, and pricing.

We value automation, collaboration, and a strong client focus, with a track record of growing accounts and mentoring engineers. Availability to travel ~50% is expected.

Qualifications

• 10+ years of IAM experience including 5+ years in a managed services or IT operations leadership role.
• Experience implementing or operating IAM platforms (SailPoint, Saviynt, One Identity, CyberArk, BeyondTrust, Okta, Ping Identity, Microsoft Entra ID).
• Bachelor's degree in computer science, information systems, information security, mathematics, risk management, engineering.
• Ability to travel 50%, on average, depending on client engagement.
• Limited immigration sponsorship may be available.

Responsibilities

• Lead end-to-end delivery of IAM managed services across IGA, PAM, Access Management, and Directory Services.
• Own service outcomes for blended onshore/offshore delivery, including SLAs, KPIs, staffing, and client satisfaction.
• Serve as the primary delivery relationship owner for accounts; lead governance, status reporting, incident response, risk mitigation, and financial performance.
• Drive service improvement through automation, tooling modernization, root-cause remediation, and identity-management practices across cloud, hybrid, and on-prem environments.
• Lead account expansion, renewals, and RFP/RFI activities, including scoping, staffing models, delivery approaches, and pricing.
• Mentor managers, leads, and engineers through career guidance, coaching, and performance management.

Skills

Leadership

Teamwork

Communication

Deadline-driven

Mentoring

Education

Bachelor's degree in CS/IS/InfoSec

Tools

SailPoint

Saviynt

One Identity

CyberArk

Okta

Microsoft Entra ID

Job description

Deloitte seeks an Associate Vice President for IAM Managed Services within the Cyber Operate team. You will lead delivery across IGA, PAM, Access Management, and Directory Services, guiding blended onshore/offshore teams, governance, and pricing.

We value automation, collaboration, and a strong client focus, with a track record of growing accounts and mentoring engineers. Availability to travel ~50% is expected.