Hypothermia Shelter Program Manager – Evening Shifts

Shelter House; Falls Church (VA); On-site; USD 32,000 - 45,000; Part time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K contributions with a 4% employer

13 Paid Holidays, 2 Floating Holidays,

Birthday Off and engagement events

Job summary

Shelter House in Falls Church, VA, is seeking an entry-level Hypothermia Case & Program Manager to oversee seasonal operations at the Friends of Falls Church Hypothermia Shelter. The role combines staff supervision, trauma-informed case management, and low-barrier housing-first support for adults experiencing homelessness.

Responsibilities include supervising coordinators, managing schedules, direct case work, connecting participants to benefits and services, and ensuring safety, compliance, and

Qualifications

• Bachelor’s degree in Human Services, Operations/Business Management, or related field, or equivalent experience.
• At least 3 years of program/staff management experience and 1+ year in case work or direct human services.
• Valid driver’s license, reliable transportation, and ability to drive a 15-passenger van.
• Evening hours, weekends, and on-call rotations.

Responsibilities

• Program Oversight & Staff Supervision: supervise coordinators, coach staff, and manage schedules.
• Direct Case Management & Client Support: develop Housing First plans and connect to services.
• Shelter Operations, Safety & De-escalation: ensure safety, budget compliance, and emergency procedures.
• Data Quality, Compliance & Administration: maintain HMIS entries and program reporting.

Skills

Public speaking

Time management

Judgment under pressure

Written communication

Education

Bachelor’s degree in Human Services or related field

Tools

Microsoft Word

Excel

Outlook

Teams/Drive

Job description

Shelter House in Falls Church, VA, is seeking an entry-level Hypothermia Case & Program Manager to oversee seasonal operations at the Friends of Falls Church Hypothermia Shelter. The role combines staff supervision, trauma-informed case management, and low-barrier housing-first support for adults experiencing homelessness.

Responsibilities include supervising coordinators, managing schedules, direct case work, connecting participants to benefits and services, and ensuring safety, compliance, and