Hyperscale Operations Director: Portfolio Change & Reporting

QTS Realty Trust; Atlanta (GA); On-site; USD 180,000 - 240,000; Full time

Job summary

QTS Realty Trust is recruiting for a Director, Hyperscale Operations in the United States. This leadership role oversees portfolio-level change management, process management, and reporting functions that support planning, coordination, and execution of large-scale hyperscale data center projects.

The role leads a team serving as an integrator across data center design, procurement, construction, finance, legal, sales, and delivery to ensure performance, risks, and revenue outcomes are

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 8+ years of experience in data center delivery, change management, process management, real estate development, business integration, or related field.
• Experience developing and implementing standardized processes or operational workflows and reporting.
• Strong ability to collaborate across teams and influence stakeholders without direct authority.
• Strong ability to lead teams in a rapidly growing industry and organization.

Responsibilities

• Establish clear priorities, accountability, alignment, and integration across change management, process management, business reporting, and project teams.
• Oversee integration of processes, execution workflows, and reporting across hyperscale portfolios.
• Ensure alignment between lease obligations, construction delivery, operational readiness, and revenue timing.
• Act as a central coordination point for cross-functional alignment across data center design, procurement, construction, finance, legal, operations, sales, and delivery teams.
• Coordinate with customers and tenants at the portfolio level.
• Maintain visibility into portfolio-level delivery performance, identifying risks and gaps.
• Escalate process breakdowns and drive resolution with project teams.
• Oversee development of portfolio-level reporting, forecasts, and analytics for leadership visibility.
• Drive continuous improvement across process design, execution, data quality, and reporting accuracy.

Skills

Leadership

Change management

Process management

Data center delivery

Cross-functional collaboration

Strategic planning

Education

Bachelor’s degree or equivalent

Job description

QTS Realty Trust is recruiting for a Director, Hyperscale Operations in the United States. This leadership role oversees portfolio-level change management, process management, and reporting functions that support planning, coordination, and execution of large-scale hyperscale data center projects.

The role leads a team serving as an integrator across data center design, procurement, construction, finance, legal, sales, and delivery to ensure performance, risks, and revenue outcomes are