Strategic Director, Hyperscale Operations

QTS Data Centers; Atlanta (GA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Roth and Traditional 401(k) matching

Bonus or commission eligible

Generous PTO, volunteer days, floating

Stock Purchase Plan

11 paid holidays

Pet and Legal Insurance

Q-Rest Sabbatical Program

Q-Anniversary Service Award Program

Parental Leave

Military Benefits Package

Charitable Matching Gift Program

Scholarship for Employee Dependents

Crisis Fund

Wellness Program

Tuition Reimbursement Program

Job summary

QTS Data Centers in the United States seeks a Director, Hyperscale Operations to oversee portfolio-level change management, process management, and reporting for large-scale data center projects. You will lead a cross-functional team across design, procurement, construction, finance, legal, sales, and delivery to ensure alignment of obligations, delivery readiness, and revenue timing.

You will drive continuous improvement, translate complex data into concise leadership narratives, and partner

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 8+ years of experience in data center delivery, change management, process management, real estate development, or related field.
• Experience developing and implementing standardized processes or operational workflows and reporting.
• Strong ability to collaborate across teams and influence stakeholders without direct authority.
• Strong ability to lead teams in a rapidly growing industry and organization.

Responsibilities

• Establish clear priorities, accountability, alignment, and integration across the change management, process management, business reporting, and project teams.
• Oversee the integration of processes, execution workflows, and reporting across hyperscale portfolios.
• Ensure alignment between lease obligations, construction delivery, operational readiness, and revenue timing.
• Act as a central coordination point for cross-functional alignment across data center design, procurement, construction, finance, legal, operations, sales, and delivery teams.
• Act as a central coordination point for coordination with customers and tenants at the portfolio level.
• Maintain visibility into portfolio-level delivery performance, identifying risks, gaps, and execution challenges.
• Ensure early identification and escalation of process breakdowns and partner with project teams to drive resolution.
• Oversee development of portfolio-level reporting, forecasts, and analytics for clear leadership visibility into delivery readiness, revenue timing and variance, recovery exposure, and risk.

Skills

Collaboration across teams

Stakeholder influence

Team leadership

Change management

Education

Bachelor's degree or equivalent

Job description

QTS Data Centers in the United States seeks a Director, Hyperscale Operations to oversee portfolio-level change management, process management, and reporting for large-scale data center projects. You will lead a cross-functional team across design, procurement, construction, finance, legal, sales, and delivery to ensure alignment of obligations, delivery readiness, and revenue timing.

You will drive continuous improvement, translate complex data into concise leadership narratives, and partner