Hyperscale Data Center Network Engineer

Ericsson GmbH; Plano (TX); Hybrid; USD 95,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Dental plan

401(k) matching

Paid time off

Stock Purchase Plan

Job summary

Ericsson Inc. in Plano, TX, is seeking an experienced Network Engineer to deploy and operate high‑performance network and optical transport infrastructure in data centers and labs.

You will collaborate with customers, field technicians, and engineering stakeholders to deliver reliable, mission‑critical solutions. You will lead complex changes, perform risk analysis, and provide Tier 3 escalation support while maintaining rigorous procedures and documentation.

Qualifications

• Recent hands-on physical deployment experience in data center networking, optical transport, or mission-critical infrastructure.
• Demonstrated experience with rack installation, fiber deployment, switch/router installation, testing, and commissioning in data centers.
• Experience supporting hyperscale, colocation, or similarly large-scale and mission-critical data center environments.
• Practical knowledge of Data Center Interconnect architecture and high-speed optical transport.
• Experience with modular chassis platforms from Cisco/Arista/Juniper and comparable systems.
• Experience installing or supporting data center computing and server platforms from major vendors.
• Working knowledge of OLS, ROADM, transponders, MUX/DEMUX, EDFAs, and related optical transport technologies.
• Hands-on experience with optical and fiber test equipment (Power Meter, Light Source, Microscope, VFL, OLTS, OTDR, BERT).
• Strong troubleshooting across physical layer, fiber, network hardware, and optical transport domains.
• Ability to lead or author Methods of Procedure and manage high-risk changes with pre-checks and rollback.
• Strong break/fix, fault isolation, root-cause analysis, and technical documentation skills.
• Ability to act as Tier 3 escalation and guide field teams with clear instructions.
• Strong customer-facing communication and ability to explain technical risks.
• Ability to work independently at customer sites while coordinating across teams.
• Analytical and documentation skills, including Microsoft productivity tools.
• Consultative mindset, curiosity, attention to detail, and focus on safety and ops excellence.
• Willingness to travel across the United States as required.

Responsibilities

• Support physical deployment activities in customer data centers, including rack installation, fiber deployment, switch and router installation, testing, commissioning, upgrades, migrations, and remediation.
• Support hyperscale and colocation environments of large-scale data center operators.
• Install, troubleshoot, and commission high-capacity network, server, and optical transport equipment in live or controlled data center environments.
• Support Data Center Interconnect deployments connecting geographically separated data centers using high-speed optical transport.
• Work with optical line systems and related components, including OLS, ROADM, transponders, MUX/DEMUX, EDFAs, and associated cabling and optics.
• Develop, review, and maintain detailed Methods of Procedure for installations, upgrades, migrations, break/fix activities, and remediation.
• Perform scenario planning, risk analysis, pre-checks, post-checks, and rollback planning for complex operational changes and customer escalations.
• Provide Tier 3 technical escalation support to field technicians and delivery teams for complex network, hardware, fiber, and transport issues.
• Review Bills of Materials, equipment lists, designs, and implementation plans for technical accuracy, completeness, and alignment with customer requirements.
• Diagnose faults using optical and network test equipment; document findings, corrective actions, and commissioning results.
• Identify operational gaps and improvement opportunities, recommending practical solutions that improve reliability, efficiency, service quality, and customer outcomes.

Skills

Data center networking

Optical transport

Rack installation

Fiber deployment

Network troubleshooting

Tier 3 escalation

Documentation

Customer-facing communication

Microsoft Office

Tools

Cisco 8000 Series

Arista 7800 Series

Juniper PTX Series

HPE servers

Dell servers

NVIDIA DGX

OLS/ROADM equipment

Job description

Ericsson Inc. in Plano, TX, is seeking an experienced Network Engineer to deploy and operate high‑performance network and optical transport infrastructure in data centers and labs.

You will collaborate with customers, field technicians, and engineering stakeholders to deliver reliable, mission‑critical solutions. You will lead complex changes, perform risk analysis, and provide Tier 3 escalation support while maintaining rigorous procedures and documentation.