Hyperscale Data Center Field Technician (On-Site, 24x7)

Zodiac Solutions, Inc; Montgomery (AL); Sur place; USD 75 000 - 110 000; Plein temps

Résumé du poste

Zodiac Solutions, Inc. is seeking a Datacenter Field Operations Technician to support a 24×7 on-site team at a major data-center campus.

You will troubleshoot physical-layer network issues, perform preventive and corrective maintenance, and work closely with engineering, facility, and supply-chain partners to keep AI infrastructure builds on track. You will participate in rotating shifts (days/nights) with on-call requirements and extended shifts during surge periods, handling rack deployment,

Qualifications

• 5–12 years of data center cabling, network hardware installation, or telecommunications.
• Hands-on fiber optic installation and testing in enterprise/hyperscale environments.
• Experience with large-scale rack deployment projects (50+ racks).
• Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray).
• Experience with liquid-cooled rack systems (AALC) preferred.
• Experience with barcode scanning and asset management workflows preferred.

Responsabilités

• Rack Activity Services: perform network cable installation for compute racks including front-end cabling to fabric switches and back-end cabling to spine/aggregation switches.
• Execute rack turn-down, decommissioning, redeployment, relocation activities, and pre-integrated rack receiving and inspection.
• Use ticketing platforms for workflow management and ticket closure; perform loopback and fiber testing (OTDR, power meter, VFL).
• Diagnose and repair failed network circuits (copper and fiber); replace faulty hardware per MOP; perform transceiver replacement following ESD procedures.
• Coordinate RMA processes for defective hardware; conduct hot-swap procedures per SLA priorities.
• Operations & Maintenance: perform ISPM, fiber cleaning campaigns, power QA support during new builds, and vendor oversight.
• Safety & Compliance: follow LOTO, wear PPE, use lifts safely, and document safety concerns.
• Cross-Functional Coordination: partner with Provisioning Technicians, Facility Operations, and supply-chain teams; document maintenance activity in tracking systems.

Description du poste

Zodiac Solutions, Inc. is seeking a Datacenter Field Operations Technician to support a 24×7 on-site team at a major data-center campus.

You will troubleshoot physical-layer network issues, perform preventive and corrective maintenance, and work closely with engineering, facility, and supply-chain partners to keep AI infrastructure builds on track. You will participate in rotating shifts (days/nights) with on-call requirements and extended shifts during surge periods, handling rack deployment,