Hyper Wellness Concierge - Flexible Hours & Bonuses

Restore Hyper Wellness; Village of Scarsdale (NY); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Wellness resources

401(k)

Bonus based on performance

Employee discounts

Free uniforms

Job summary

Restore Hyper Wellness is seeking a Client Experience & Sales Specialist to join our Scarsdale studio and be the heartbeat of daily operations. You will drive outbound outreach, conduct tours, close service packages, and hit sales targets while delivering a warm, wellness-focused client experience.

You will greet clients, manage scheduling, onboard new customers, and educate on services and at-home care. Weekend availability and hospitality mindset are essential in this role.

Qualifications

• 1 year of sales or commission-based experience preferred.
• At least 1 year of customer service experience.
• Comfortable asking for the close and handling
• Strong communication and follow-up skills, both on phone/text and in person.
• Willing to work weekends, busiest time for sales.
• Genuine interest in health and wellness.

Responsibilities

• Conduct studio tours and confidently present and close service packages and memberships.
• Own outbound client outreach: re-engage past clients, follow up on leads, and drive rebookings.
• Consistently hit membership, package, and retail sales targets.
• Serve as the go-to expert on Restore's services so you can sell with confidence, not just familiarity.
• Greet and assist clients, manage phone, text, and voicemail follow-up.
• Handle booking, scheduling, rescheduling, and cancellations.
• Onboard new clients: waivers and POS profile setup.
• Educate clients on services, medical benefits, precautions, and at-home care.
• Open and/or close the studio, keeping it safe, clean, and welcoming.
• Represent Restore's mission and Hyper Wellness lifestyle in every interaction.
• Help build a studio culture where every team member feels valued and recognized.

Skills

Sales experience

Customer service

Communication

Weekend availability

Job description

Restore Hyper Wellness is seeking a Client Experience & Sales Specialist to join our Scarsdale studio and be the heartbeat of daily operations. You will drive outbound outreach, conduct tours, close service packages, and hit sales targets while delivering a warm, wellness-focused client experience.

You will greet clients, manage scheduling, onboard new customers, and educate on services and at-home care. Weekend availability and hospitality mindset are essential in this role.