Hyper Wellness Concierge — Customer Experience Specialist

Restore Hyper Wellness + Cryotherapy, Naples; Deerfield (IL); Vor Ort; USD 19.000 - 26.000; Vollzeit

Benefits dieser Stelle

Hourly wage with incentive

Complimentary wellness services

Positive impact on lives

Zusammenfassung

Restore Hyper Wellness is seeking a friendly, service-oriented representative to greet clients and guide them through our wellness services. You will help with bookings, onboarding, and education while promoting our会员 memberships and service packages.

The role requires strong communication, teamwork, and a genuine passion for health and wellness. Weekend availability is preferred to help maintain a vibrant store culture.

Qualifikationen

• Minimum 1 year of customer service experience in retail.
• Strong communication and collaboration skills.
• Passion for health and wellness.
• Weekend availability to work shifts.

Aufgaben

• Greeting clients and assisting them with Restore’s wellness services.
• Handling phone calls, voicemails, and booking/rescheduling/canceling appointments.
• Onboarding new clients by completing medical waivers and creating profiles in the POS system.
• Conducting store tours and selling service packages and memberships.
• Educating clients on services, benefits, and at-home care.
• Performing opening and closing procedures.
• Maintaining a safe, clean environment for guests and employees.
• Serving as a product/brand expert and representing Restore’s values.

Kenntnisse

Customer service

Weekend availability

Communication

Collaboration

Health and wellness passion

Ausbildung

Bachelor's in kinesiology or related field

Jobbeschreibung

Restore Hyper Wellness is seeking a friendly, service-oriented representative to greet clients and guide them through our wellness services. You will help with bookings, onboarding, and education while promoting our会员 memberships and service packages.

The role requires strong communication, teamwork, and a genuine passion for health and wellness. Weekend availability is preferred to help maintain a vibrant store culture.