Hyper Wellness Concierge - Wellness & Member Support

Restore Hyper Wellness; Chicago (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Hourly wage plus monthly incentive

Complimentary and discounted access to

Discounted services

Job summary

Restore Hyper Wellness in Chicago is seeking a Wellness Representative who greets clients, assists with services, books appointments, and helps onboard new clients. You will learn the Restore product line and maintain a clean, safe store environment.

If you are passionate about health and have at least one year of retail customer service, you will fit right in. You will work with a team that values collaboration and believes in making a positive impact on people’s lives every day.

Qualifications

• At least one year of customer service experience in a retail environment.
• Pursuing or holding a degree in kinesiology, exercise science, personal training, or related field.
• Strong communication and collaboration skills.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services.
• Handling phone inquiries, returning voicemails, and managing booking, scheduling, rescheduling, and cancellations.
• Onboarding new clients—completing medical waivers and creating profiles in the POS system.
• Conducting tours and selling service packages and memberships.
• Educating clients on Restore services, including medical benefits, precautions, and at-home care.
• Performing opening and closing procedures.
• Maintaining a safe, clean and secure environment for all guests and employees.
• Serving as an expert on Restore products and services.
• Representing the brand by embodying Restore’s core values and vision.

Skills

Customer service

Communication

Collaboration

Education

Kinesiology or related field

Tools

POS system

Job description

Restore Hyper Wellness in Chicago is seeking a Wellness Representative who greets clients, assists with services, books appointments, and helps onboard new clients. You will learn the Restore product line and maintain a clean, safe store environment.

If you are passionate about health and have at least one year of retail customer service, you will fit right in. You will work with a team that values collaboration and believes in making a positive impact on people’s lives every day.