Hydraulic Inside Sales Pro | Grow Accounts & Solve Issues

Hydraulic-Controls; Denver (CO); On-site; USD 68,770,000 - 83,097,000; Full time

Benefits offered by this job

Health benefits

ESOP eligibility

401(k) match

Paid time off & holidays

Life & disability insurance

Employee Assistance Program

Job summary

Hydraulic Controls, Inc. is seeking an Inside Sales Representative to join our Denver branch. This customer-facing role manages a portfolio of designated customer accounts and supports the branch’s broader customer-service needs.

You will combine strong customer service with mechanical aptitude to quote, process orders, coordinate with suppliers, and identify opportunities to grow relationships with OEMs, resellers, and end users.

Qualifications

• High school diploma or equivalent; college or trade-school coursework is helpful.
• At least one year of customer service and hydraulic sales experience.
• Mechanical and mathematical aptitude with a basic understanding of hydraulic systems.
• Ability to recognize hydraulic components, research product information, and learn supplier product lines.

Responsibilities

• Serve as the primary HCI contact for designated OEM, resale, and end-user customer accounts.
• Prepare quotes, process sales orders, communicate order acknowledgments, and follow orders through delivery.
• Respond to customer questions regarding products, pricing, availability, lead times, and order status.
• Troubleshoot order and availability issues by researching products and coordinating stock transfers.
• Work with suppliers to obtain pricing, technical information, and expedited delivery when needed.
• Monitor account pricing and margins and identify potential margin erosion or other commercial concerns.
• Process credit memos, warranty returns, and related customer transactions.
• Recommend complementary products and accessories when appropriate.
• Identify potential new sales opportunities and coordinate leads with Outside Sales.
• Maintain accurate customer, opportunity, and sales information in HCI’s CRM and ERP systems.

Skills

Customer service

Hydraulic sales

Mechanical aptitude

Pricing judgment

Education

High school diploma or equivalent

Tools

ERP systems

TrulinX

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Hydraulic Controls, Inc. is seeking an Inside Sales Representative to join our Denver branch. This customer-facing role manages a portfolio of designated customer accounts and supports the branch’s broader customer-service needs.

You will combine strong customer service with mechanical aptitude to quote, process orders, coordinate with suppliers, and identify opportunities to grow relationships with OEMs, resellers, and end users.