Inside Sales & Account Manager - Industrial Hydraulics

Hydraulic Controls, Inc.; Denver (CO); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Health insurance

ESOP eligibility

401(k) with company match

Paid time off and holidays

Life and disability insurance

Employee Assistance Program

Job summary

Hydraulic Controls, Inc. seeks an Inside Sales Representative to join our Denver branch. This role combines customer‑facing sales with account support for industrial customers relying on hydraulic, electronic, and power‑transmission products.

You will manage a portfolio of designated accounts while supporting the branch’s broader customer‑service needs, collaborating with customers, suppliers, Outside Sales, and branch operations to keep orders moving and grow relationships.

Qualifications

• High school diploma or equivalent; college or trade‑school is helpful.
• At least one year of customer service and hydraulic sales experience.
• Mechanical and mathematical aptitude with basic understanding of hydraulic systems.
• Ability to recognize hydraulic components, research product info, and learn supplier lines.
• Strong customer‑service skills and responsiveness.
• Good business judgment on pricing and customer needs.
• Ability to handle multiple priorities and communicate clearly with customers and suppliers.
• Experience with ERP systems; TrulinX experience preferred.
• Working knowledge of Microsoft Excel, Word, and Outlook.

Responsibilities

• Serve as the primary HCI contact for designated OEM, resale, and end‑user customer accounts.
• Prepare quotes, process sales orders, communicate order acknowledgments, and follow orders through delivery.
• Respond to customer questions regarding products, pricing, availability, lead times, and order status.
• Troubleshoot order and availability issues by researching products, sourcing parts, coordinating stock transfers, drop shipments, and approved purchases.
• Work with suppliers to obtain pricing, technical information, availability, and expedited delivery when needed.
• Monitor account pricing and margins and identify potential margin erosion or other commercial concerns.
• Process credit memos, warranty returns, and related customer transactions.
• Recommend complementary products and accessories when appropriate.
• Identify potential new sales opportunities and coordinate leads with Outside Sales.
• Maintain accurate customer, opportunity, and sales information in HCI’s CRM and ERP systems.

Skills

Customer service

Hydraulic sales

Mechanical aptitude

Communication

ERP systems

TrulinX

Microsoft Excel

Education

High school diploma

Tools

TrulinX

Microsoft Office

Job description

Hydraulic Controls, Inc. seeks an Inside Sales Representative to join our Denver branch. This role combines customer‑facing sales with account support for industrial customers relying on hydraulic, electronic, and power‑transmission products.

You will manage a portfolio of designated accounts while supporting the branch’s broader customer‑service needs, collaborating with customers, suppliers, Outside Sales, and branch operations to keep orders moving and grow relationships.