Hybrid Workers' Comp Claims Specialist II

Zurich Insurance; Schaumburg (IL); Hybrid; USD 66,000 - 108,000; Full time

Job summary

Zurich North America is seeking a skilled Workers Compensation Claims Specialist II to join our team in Schaumburg, IL. This role handles multi-party commercial line Workman's Compensation claims of moderate to high exposure and complexity, applying expertise to ensure efficient, customer-centric service.

You will work in a hybrid office environment, collaborating with cross-functional partners, applying knowledge of coverage, liability, and reserving, and driving timely resolutions within

Qualifications

• Bachelor's degree and 3+ years in Claims or Litigation Management.
• Zurich Certified Insurance Apprentice with 3+ years in Claims/Litigation.
• Completion of Zurich Claims Training Program with 3+ years in Claims/Litigation.
• High School Diploma Equivalent and 5+ years in Claims/Litigation.
• Must obtain and maintain required adjuster licenses.
• Knowledge of insurance regulations, markets and products.

Responsibilities

• Document claims files by accurately capturing and updating data per best practices for commercial line claims of moderate to high exposure and complexity.
• Exercise judgment to determine liability by gathering and analyzing relevant facts; applying applicable law; establishing basic negligence principles.
• Analyze coverage to determine whether the loss falls within policy terms and coverage.
• Develop case strategy and evaluation to achieve timely resolutions; escalate issues as needed.
• Establish timely reserves and monitor claims within authority limits.
• Assess damages and ranges allowed by law.
• Negotiate settlements within authority limits and available tools.
• Meet quality standards by following best practices.

Skills

Verbal communication

Written communication

Analytical thinking

Problem solving

Time management

Multi-tasking

Team collaboration

Negotiation

Education

Bachelor's degree

Zurich Certified Insurance Apprentice

Zurich Claims Training Program

High School Diploma Equivalent

Job description

Zurich North America is seeking a skilled Workers Compensation Claims Specialist II to join our team in Schaumburg, IL. This role handles multi-party commercial line Workman's Compensation claims of moderate to high exposure and complexity, applying expertise to ensure efficient, customer-centric service.

You will work in a hybrid office environment, collaborating with cross-functional partners, applying knowledge of coverage, liability, and reserving, and driving timely resolutions within