Hybrid Wireless Sales Trainer | Elevate Tech & Care

RedLion Mobility; Newark (NJ); Hybrid; USD 68,000 - 83,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

RedLion Mobility is seeking a Wireless Sales Trainer for a hybrid role based in New Jersey or New York. The trainer will develop and deliver comprehensive programs to enhance technical, sales, and customer service skills across the organization.

The role requires familiarity with telecom technologies, on-the-job training experience, and proficiency with LMS/e-learning tools. Candidates must be eligible to work in the United States and reside in the NJ/NY area.

Qualifications

• Education: High school diploma or bachelor's degree.
• Familiarity with telecommunications systems, wireless and fiber networks, broadband, and related technologies.
• Experience delivering training programs, including onboarding frontline teams and training frontline retail associates and sales teams.
• Proficiency with Learning Management Systems (LMS) and e-learning tools.
• Data-driven approach to evaluating training impact.

Responsibilities

• Develop and facilitate training sessions for frontline employees, technicians, sales teams, and customer service representatives.
• Create training materials, manuals, e-learning modules, and job aids aligned with company standards and telecom technologies.
• Conduct classroom and virtual training to ensure knowledge retention.
• Collaborate with department leaders to identify performance gaps and training needs.
• Design structured onboarding programs for new hires in sales, support, and field service roles.
• Evaluate training effectiveness through assessments and KPIs; revise programs based on data and feedback.
• Ensure content reflects current telecom regulations, data privacy requirements, and safety protocols.
• Report training outcomes and ROI to leadership; suggest improvements.

Skills

Facilitation skills

Presentation skills

Instructional design

Curriculum development

LMS proficiency

E-learning tools

Data-driven evaluation

Training delivery

Telecom training experience

Sales training

US work authorization

Education

High school diploma or bachelor's degree

Tools

None

Job description

RedLion Mobility is seeking a Wireless Sales Trainer for a hybrid role based in New Jersey or New York. The trainer will develop and deliver comprehensive programs to enhance technical, sales, and customer service skills across the organization.

The role requires familiarity with telecom technologies, on-the-job training experience, and proficiency with LMS/e-learning tools. Candidates must be eligible to work in the United States and reside in the NJ/NY area.