Wireless Training Lead - Hybrid NJ/NY

RedLion Mobile; Paterson (NJ); Hybrid; USD 68,000 - 83,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

RedLion Mobile in New Jersey/NY area is seeking a Wireless Sales Trainer to design and deliver training for frontline staff, technicians, sales teams, and customer service reps. The role emphasizes telecom knowledge, regulatory compliance, and hands-on learning using classroom and virtual formats; you will build manuals, e-learning modules, and job aids.

You will evaluate training impact with KPI metrics, partner with product managers, and stay current with industry trends; bonus points for

Qualifications

• Develop and deliver comprehensive training programs for staff across telecom products and compliance.
• Design materials, manuals, e-learning modules, and job aids aligned with company standards.
• Evaluate training effectiveness using KPIs and post-training performance metrics.

Responsibilities

• Develop and facilitate training sessions for frontline employees, technicians, sales teams, and customer service reps.
• Create training materials, manuals, e-learning modules, and job aids.
• Conduct classroom and virtual training with interactive methods.
• Collaborate with leaders to identify training needs and onboarding programs.
• Evaluate training effectiveness using assessments and KPIs.
• Ensure content reflects regulations, data privacy, and safety standards.
• Stay current with telecom trends and learning technologies.

Skills

Facilitation & presentation

Instructional design

LMS & e-learning

Data-driven training evaluation

Onboarding frontline teams

Telecommunications training

Sales team training design

US work eligibility

Education

High school diploma or bachelor’s degree

Tools

LMS software

Job description

RedLion Mobile in New Jersey/NY area is seeking a Wireless Sales Trainer to design and deliver training for frontline staff, technicians, sales teams, and customer service reps. The role emphasizes telecom knowledge, regulatory compliance, and hands-on learning using classroom and virtual formats; you will build manuals, e-learning modules, and job aids.

You will evaluate training impact with KPI metrics, partner with product managers, and stay current with industry trends; bonus points for