Hybrid Warehouse & Customer Support Specialist

Emser Tile; Spokane (WA); Hybrid; USD 48,712,000 - 63,039,000; Full time

Job summary

Emser Tile LLC is seeking a Warehouse Representative & Customer Support hybrid role in Spokane, WA. You will manage warehouse operations, inventory integrity, and respond to customer requests while supporting order processing and showroom activities.

The position requires forklift operation, strong customer service skills, and ability to work in a fast paced environment. An emphasis on accuracy, safety, and team collaboration is essential.

Qualifications

• 1-3 years of experience in warehouse environments preferred.
• Results-driven, customer-focused, highly organized and detail-oriented.
• Ability to work effectively as part of a team and thrive in a busy environment.
• Forklift certification is a plus.
• Bilingual in Spanish and English preferred.

Responsibilities

• Manage daily warehouse operations from receiving to shipping in compliance with policies.
• Maintain inventory accuracy and perform reconciliations.
• Handle will-call customers and provide professional service.
• Operate forklift safely to load/unload freight.
• Support inside branch operations: order entry, inquiries and pick slips.
• Prepare sample boards for branch and showroom.
• Answer phone, greet customers, and assist walk-ins.
• Maintain showroom cleanliness and safety compliance.

Skills

Customer service

Inventory management

Forklift operation

Teamwork

Detail oriented

Communication

Bilingual Spanish/English

Job description

Emser Tile LLC is seeking a Warehouse Representative & Customer Support hybrid role in Spokane, WA. You will manage warehouse operations, inventory integrity, and respond to customer requests while supporting order processing and showroom activities.

The position requires forklift operation, strong customer service skills, and ability to work in a fast paced environment. An emphasis on accuracy, safety, and team collaboration is essential.