Hybrid Warehouse & Customer Support Specialist

Emser Tile; Dallas (TX); Hybrid; USD 35,000 - 45,000; Full time

Job summary

Emser Tile in Dallas, Texas is looking for a Hybrid Warehouse and Customer Support Representative. This role combines customer service duties with essential warehouse operations, ensuring excellent service delivery and effective inventory management.

The ideal candidate will have 1-3 years of experience in similar environments, be detail-oriented, and possess strong communication skills. The position is hourly with opportunities for additional hours based on business needs.

Qualifications

• Proficient in customer service and operations.
• Ability to work in a team and thrive under pressure.
• Knowledge of database query functions and basic math skills.

Responsibilities

• Act as the primary point of contact for clients.
• Resolve inquiries and complaints for customers.
• Perform warehouse operations including inventory management.

Skills

Customer-focused

Organizational skills

Leadership skills

Bilingual in Spanish and English

Education

1-3 years of experience in relevant fields

Tools

Forklift operation

JDE system

Job description

Emser Tile in Dallas, Texas is looking for a Hybrid Warehouse and Customer Support Representative. This role combines customer service duties with essential warehouse operations, ensuring excellent service delivery and effective inventory management.

The ideal candidate will have 1-3 years of experience in similar environments, be detail-oriented, and possess strong communication skills. The position is hourly with opportunities for additional hours based on business needs.