Hybrid Warehouse & Customer Support Associate

Emser Tile; Town of Texas (WI); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Emser Tile in Dallas is hiring a Hybrid Warehouse and Customer Support Representative. This role involves serving as the primary contact for clients and managing customer inquiries while performing essential warehouse operations. Ideal candidates are customer-focused, possess a strong sense of organization and detail, and enjoy a dynamic work environment.

Applicants should have 1-3 years of experience in related fields, with bilingual candidates in Spanish and English being preferred. Forklift experience is a plus, as is a background in construction or design.

Qualifications

• 1-3 years of experience in building, construction, design, or warehouse environments preferred.
• Results-driven, customer-focused, highly organized, and detail-oriented.
• Must be able to pass a background check.

Responsibilities

• Act as the primary point of contact for clients, delivering outstanding customer service.
• Enter and verify orders and account information in the JDE system.
• Perform warehouse operations, including inventory management.

Skills

Customer service

Organization

Teamwork

Critical thinking

Bilingual (Spanish and English)

Tools

Forklift

JDE system

Job description

Emser Tile in Dallas is hiring a Hybrid Warehouse and Customer Support Representative. This role involves serving as the primary contact for clients and managing customer inquiries while performing essential warehouse operations. Ideal candidates are customer-focused, possess a strong sense of organization and detail, and enjoy a dynamic work environment.

Applicants should have 1-3 years of experience in related fields, with bilingual candidates in Spanish and English being preferred. Forklift experience is a plus, as is a background in construction or design.