Hybrid Warehouse & Customer Support Specialist

Emser Tile; Albuquerque (NM); Hybrid; USD 23,000 - 30,000; Full time

Job summary

Emser Tile LLC is seeking a Warehouse Representative & Customer Support hybrid Specialist in Albuquerque, NM. The role combines daily warehouse operations with inside branch support, including order entry, customer inquiries, and service excellence.

The position requires forklift use, inventory control, and collaboration with sales and service teams to ensure accurate orders and timely deliveries. This full-time hybrid role emphasizes safety, accuracy, and customer-focused processes.

Qualifications

• 1-3 years in building, construction, design, or warehouse environments preferred.
• Results-driven, customer-focused, highly organized, and detail-oriented.
• Ability to work effectively as part of a team in a busy environment.
• Strong relationship-building, communication, and problem-solving skills.

Responsibilities

• Interfaces with internal and external customers to deliver outstanding service.
• Drives sales by assisting customers with product selections and order entry.
• Coordinates day-to-day account operations including order status and tracking.
• Performs administrative duties such as payments, vendor stock orders, and end-of-day paperwork.
• Maintains showroom standards and inventories; prepares sample boards as needed.

Skills

Warehouse operations

Inventory management

Forklift operations

Customer service

Order entry

Spanish (bilingual)

Tools

ERP system

Job description

Emser Tile LLC is seeking a Warehouse Representative & Customer Support hybrid Specialist in Albuquerque, NM. The role combines daily warehouse operations with inside branch support, including order entry, customer inquiries, and service excellence.

The position requires forklift use, inventory control, and collaboration with sales and service teams to ensure accurate orders and timely deliveries. This full-time hybrid role emphasizes safety, accuracy, and customer-focused processes.