Hybrid VP, Data Strategy, Governance & Analytics

United Way Worldwide; Orlando (FL); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical Insurance (Health) & Dental &

Disability Insurance

401k with company contribution

Paid Time Off

Job summary

United Way Worldwide is seeking a senior leader to oversee CRM administration and data operations in a hybrid role based in Orlando, FL. You will govern data, manage analytics, and guide AI-enabled initiatives to support strategic decisions across the organization.

The role requires strong leadership, data architecture expertise, and a commitment to ethical AI use, compliance, and privacy. Collaboration with multiple departments and vendors is essential.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• 7–10 years of CRM, database, and data leadership experience.
• 7 years of supervisory or coaching experience.
• Demonstrated Salesforce administration and optimization experience.
• Strong data governance knowledge and practices.
• Familiarity with AI-enabled tools in data ecosystems preferred.
• Proficient in developing and executing data strategies.
• Excellent written and verbal communication skills.

Responsibilities

• Lead CRM administration, database operations, and system optimization.
• Oversee data governance with standards, policies, and procedures.
• Establish data standards, definitions, and accountability structures.
• Ensure data integrity through validation, deduplication, and monitoring.
• Manage full data lifecycle from collection to archival.
• Develop accurate reports, dashboards, and analytics for decision-making.
• Support evaluation and integration of AI-enabled tools for analytics.
• Maintain ethical and compliant use of AI and data systems.
• Design scalable data architecture for system integration and data flow.
• Lead data teams including DBAs and Data Managers.
• Foster data literacy and tool adoption across the organization.
• Support data security, privacy, and risk mitigation.
• Assist with budgeting and vendor management for data platforms.
• Collaborate with Development, Marketing, Finance, and Community Impact to define data needs.
• Translate data capabilities for business users; ensure human oversight of AI decisions.
• Maintain documentation of AI/data usage and support audits.

Skills

CRM administration

Salesforce

Data governance

Data architecture

Analytics leadership

Team management

Data security

AI tools

Policy compliance

Public speaking

Education

Bachelor's degree in technology or related field

Master’s degree preferred

Tools

Microsoft Office

Job description

United Way Worldwide is seeking a senior leader to oversee CRM administration and data operations in a hybrid role based in Orlando, FL. You will govern data, manage analytics, and guide AI-enabled initiatives to support strategic decisions across the organization.

The role requires strong leadership, data architecture expertise, and a commitment to ethical AI use, compliance, and privacy. Collaboration with multiple departments and vendors is essential.