Hybrid Utility Project Coordinator

Westinghouse Electric Company

Norwell (MA)

Hybrid

USD 39,000 - 44,000

Full time

4 days ago

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Job summary

Westinghouse Electric Company is seeking a Customer-Focused Utility Service Coordinator to support utility service design projects from initiation through billing. Based in White Bear Lake, MN, this hybrid role requires collaboration with customers, field crews, work coordinators, and partners to move projects through design, construction, and billing.

You will report to the Utility Design and Project Coordination team and perform tasks including SAP work order processing, creating utility

Qualifications

1+ years of direct customer-facing experience.
High school diploma or GED.

Responsibilities

Manage utility service projects from initial customer request through project completion and billing.
Review and process customer service notifications and work orders in SAP.
Communicate with builders, homeowners, contractors, and company partners to gather project requirements.
Create utility designs using Smallworld GIS and related systems.
Coordinate project scheduling and work execution with field crews and work coordinators.
Support field personnel during project execution by answering questions and providing project documentation.
Review as-built drawings and completed work to ensure accuracy.
Calculate billable costs, create invoices, and respond to customer billing inquiries.
Submit utility locates and coordinate third-party site visits.