Hybrid Utility Service Coordinator — Projects & Billing

Laveer Engineering; Norwell (MA); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid vacations

Job summary

WECTEC Staffing Services, a wholly owned subsidiary of Westinghouse Electric Company LLC, seeks a detail-oriented Utility Service Coordinator in White Bear Lake, MN. The role coordinates from design through billing, liaising with customers, field crews, and partners to ensure on-time delivery of projects.

The position is hybrid, based in Minnesota, with onsite work Tue–Thu and remote Mon and Fri. Requires 1+ year customer-facing experience and a high school diploma.

Qualifications

• 1+ years of experience working with customers directly.

Responsibilities

• Manage utility service projects from initial customer request through project completion and billing.
• Review and process customer service notifications and work orders in SAP.
• Communicate with builders, homeowners, contractors, and company partners to gather project requirements.
• Create utility designs using Smallworld GIS and related systems.
• Coordinate project scheduling and work execution with field crews and work coordinators.
• Support field personnel during project execution by answering questions and providing project documentation.
• Review as-built drawings and completed work to ensure accuracy.
• Calculate billable costs, create invoices, and respond to customer billing inquiries.
• Submit utility locates and coordinate third-party site visits.

Skills

Customer service

Communication

Education

High school diploma/GED

Tools

SAP

Smallworld GIS

Job description

WECTEC Staffing Services, a wholly owned subsidiary of Westinghouse Electric Company LLC, seeks a detail-oriented Utility Service Coordinator in White Bear Lake, MN. The role coordinates from design through billing, liaising with customers, field crews, and partners to ensure on-time delivery of projects.

The position is hybrid, based in Minnesota, with onsite work Tue–Thu and remote Mon and Fri. Requires 1+ year customer-facing experience and a high school diploma.