Hybrid Universal Banker: Grow Deposits & Relationships

Byline Bank; Chicago (IL); Hybrid; USD 30.000 - 45.000; Vollzeit

Benefits dieser Stelle

Hybrid work environment

Medical coverage

401k

Paid time off

Zusammenfassung

Byline Bank seeks an Universal Banker in Chicago, IL, to provide teller transactions and sales support with a focus on customer service. The role combines cash handling, account openings, and cross-selling to grow deposit and loan relationships.

This full-time position emphasizes accuracy, regulatory knowledge, and teamwork across branches. A hybrid work arrangement and competitive benefits accompany the opportunity to advance within a community-focused bank.

Qualifikationen

• High School Degree or GED required.
• 3+ years of experience in a banking environment.
• 1+ years of experience as a teller, personal banker or universal banker is a plus.
• Must be detail oriented with excellent organizational skills.
• Team player with a strong desire to learn, exercise good leadership skills, independent judgment, discretionary thinking, creativity and be able to work in a fast-paced environment.
• Strong knowledge of Microsoft Office preferred.
• Working knowledge of banking regulatory requirements.
• Knowledgeable about a wide variety of retail bank products and administrative support.
• Strong time management skills and attention to detail.
• Ability to communicate in a professional, accurate, and clear manner with internal & external stakeholders.
• Makes sound judgments regarding customer service and risk to the bank, effectively balancing both.
• Continue to look for ways in which to complete tasks and duties in an efficient, cost-effective, and productive manner, without sacrificing excellent customer service.
• Must be able to lift 30 pounds.

Aufgaben

• Greets customers and direct incoming calls to appropriate staff.
• Accurately processes transactions and new account openings in a timely and professional manner.
• Constantly looks for ways to improve processes that will improve the customer’s experience and communicate those ideas to Branch Management.
• Assesses and handles retail customers’ banking needs and obtain and process customer/account information, including cash handling.
• Opens and services accounts and identifies cross-selling opportunities for new and existing customers.
• Calls on potential or existing customers to develop new business by promoting our bank’s services and products, with the goal of expanding relationships and bank profitability.
• Displays exceptional customer service and sales skills and maintains a professional attitude.
• Maintains accuracy and compliance in all account documentation.
• Minimizes risk of losses, including cash differences and other controllable losses.
• Maintains current knowledge of all Federal and State laws and regulations, along with the Bank’s policies and procedures.
• Processes teller transactions in an accurate and timely manner (e.g. deposits, withdrawals, payments, transfers, check cashing, negotiable purchasing, etc.).
• Processes and validates accuracy of coin and currency amounts related to incoming and outgoing cash shipments.
• The incumbent also maintains current knowledge of competitor products, services, and current promotions.
• All other duties as assigned.

Kenntnisse

Detail oriented

Team player

Strong communication

Time management

Independent judgment

Leadership

Ausbildung

High School Degree or GED

Tools

Microsoft Office

Jobbeschreibung

Byline Bank seeks an Universal Banker in Chicago, IL, to provide teller transactions and sales support with a focus on customer service. The role combines cash handling, account openings, and cross-selling to grow deposit and loan relationships.

This full-time position emphasizes accuracy, regulatory knowledge, and teamwork across branches. A hybrid work arrangement and competitive benefits accompany the opportunity to advance within a community-focused bank.