Universal Banker II — Customer Experience & Growth

Peoples Bank; Chicago (IL); On-site; USD 25,000 - 29,000; Full time

Job summary

Peoples Bank in the Chicago area is seeking a Universal Banker II for the Commercial Banking Center. You will provide prompt, friendly service, identify customer needs, and refer appropriate bank products to enhance the customer experience.

The role requires retail banking background, accuracy in handling accounts, and the ability to work independently and with a team, while following bank policies. Salary ranges are posted and benefits align with our standards.

Qualifications

• High school diploma or its equivalent.
• One year of retail banking experience.
• Six months of new account experience.
• Experience with Microsoft Office Suite.
• Must have a smartphone capable of Bank IT security features.

Responsibilities

• Performs UB I duties at a proficient level, including teller transactions, cash handling, and balancing the cash drawer.
• Opens new accounts for customers accurately and efficiently.
• Handles more complex customer inquiries and requests.
• Routinely refers additional products via Salesforce when appropriate.
• Demonstrates strong sales skills and works in various roles within the banking center.
• Adapts to meet customer needs and participates in bank activities.

Skills

Retail banking experience

Microsoft Office Suite

Smartphone security features

Education

High school diploma or equivalent

Tools

Salesforce

Job description

Peoples Bank in the Chicago area is seeking a Universal Banker II for the Commercial Banking Center. You will provide prompt, friendly service, identify customer needs, and refer appropriate bank products to enhance the customer experience.

The role requires retail banking background, accuracy in handling accounts, and the ability to work independently and with a team, while following bank policies. Salary ranges are posted and benefits align with our standards.