Hybrid Property Claims Adjuster — Water Loss Expert

Allstate Corporation; Boise (ID); Hybrid; USD 31,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Training program

Hybrid schedule

Job summary

Allstate Boise is seeking a Moderate Inside Property Adjuster trainee. This in-office hybrid role starts with full-time office training 8:00–4:30 MST, then moves to a hybrid schedule.

You will inspect damages virtually, determine coverage, and settle claims with customers, contractors, and vendors using Xactimate and ClaimsX Video Collaboration. A focus on water losses and strong communication is essential.

Qualifications

• 1+ years of prior customer service experience is required.
• Proficiency with Xactimate and related software for virtual assessments preferred.
• Ability to assess property damages and determine claim coverage accurately.

Responsibilities

• Provide exceptional service to policyholders during claims.
• Conduct virtual inspections and coordinate with contractors and vendors.
• Prepare accurate estimates and settle claims promptly and fairly.
• Communicate with customers via phone, email, and text to keep them informed.
• Negotiate settlements in line with policy terms and company standards.
• Document work clearly in the claims system and maintain records.

Skills

Customer service

Negotiation

Communication

Time management

Tools

Xactimate

ClaimsX Video Collaboration

Job description

Allstate Boise is seeking a Moderate Inside Property Adjuster trainee. This in-office hybrid role starts with full-time office training 8:00–4:30 MST, then moves to a hybrid schedule.

You will inspect damages virtually, determine coverage, and settle claims with customers, contractors, and vendors using Xactimate and ClaimsX Video Collaboration. A focus on water losses and strong communication is essential.