Hybrid Titles & Accounts Reconciliation Analyst

Daimler Truck North America; Florida; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Annual bonus program

401k with company match up to 6%

4 weeks paid vacation

15 calendar holidays

8 weeks paid parental leave

Employee assistance program

Comprehensive healthcare plans

Onsite fitness (at some locations)

Tuition assistance

Volunteer paid time off

Short-term and long-term disability

Job summary

Daimler Truck Financial Services in the United States and Canada seeks a Titles and Accounts Reconciliation Analyst to ensure financial accuracy and regulatory compliance across portfolios. You will manage title release processes, confirm lienholder details, and collaborate with multiple teams to mitigate risk and support asset disposition.

Hybrid work in Charlotte, NC is available; the role emphasizes process improvement, training, and audit readiness to sustain strong governance and control

Qualifications

• BS/BA degree preferred or 4 years of relevant experience in lieu of degree.
• 1+ years of direct customer service experience in a professional business setting.
• Understanding of title release procedures and documentation standards.
• Familiarity with title discrepancy resolutions (e.g., lienholder, name, address, filing state).
• Keen attention to detail and excellent time management skills.
• Strong written and verbal communication.
• Proficiency in MS Office.
• Ability to collaborate across departments and with external partners.
• Research and problem-solving capabilities.

Responsibilities

• Resolve complex title issues including lienholder discrepancies and ownership details to ensure accuracy and perfection of security interests.
• Facilitate collateral title activities such as rewrites, lease-to-retail conversions, ownership transfers, and repossession title processing to reduce risk.
• Update workflows, documentation, and work instructions; provide training to ensure audit readiness and consistent processes.
• Collaborate with Customer Service, Collections, Lease Maturities, Bankruptcy, Sales, Credit teams, and external partners to resolve title challenges.
• Ensure payment integrity through accurate processing of applications, terminations, refunds, and discrepancy resolution; lead daily Fleet reconciliation and manage suspense accounts.
• Validate requirements prior to title release; monitor aged items and ensure timely release of security interests per regulatory standards.
• Support governance and risk controls by verifying authority limits for refunds and waivers across U.S. and Canadian operations.

Skills

Customer service

Attention to detail

Time management

Written communication

Verbal communication

MS Office

Collaboration

Research

Problem solving

Education

BS/BA degree

Tools

MS Office

ALFA system

Job description

Daimler Truck Financial Services in the United States and Canada seeks a Titles and Accounts Reconciliation Analyst to ensure financial accuracy and regulatory compliance across portfolios. You will manage title release processes, confirm lienholder details, and collaborate with multiple teams to mitigate risk and support asset disposition.

Hybrid work in Charlotte, NC is available; the role emphasizes process improvement, training, and audit readiness to sustain strong governance and control