Hybrid Teller & Sales Associate

Eastern Bank; Cambridge (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Total Rewards benefits

Retirement plan

Paid vacation

Job summary

Eastern Bank is seeking a Service Associate to blend customer service and teller responsibilities at a Cambridge branch. The role emphasizes sales on the platform, loan processing, and customer retention while following bank policies.

A strong, independent work style helps you succeed in a fast-paced environment. The position offers a comprehensive Total Rewards benefits package, retirement options, and opportunities for growth within the company.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience in retail, financial services or hospitality preferred.
• Some banking experience is a plus.
• Ability to communicate information clearly and professionally.

Responsibilities

• Perform the duties of a hybrid Customer Service Representative and Teller at branch locations.
• Process deposits, cash checks, and record monetary instrument transactions.
• Assist loan applications and payments; refer to other bank lines as needed.
• Meet quarterly sales and service goals while ensuring compliance with policies.

Skills

Independent work

Multi-tasking

Tech literate

Outgoing persona

Relationship building

Education

High school diploma or equivalent

Job description

Eastern Bank is seeking a Service Associate to blend customer service and teller responsibilities at a Cambridge branch. The role emphasizes sales on the platform, loan processing, and customer retention while following bank policies.

A strong, independent work style helps you succeed in a fast-paced environment. The position offers a comprehensive Total Rewards benefits package, retirement options, and opportunities for growth within the company.