Hybrid Teller & Personal Banking Specialist

First Horizon Corp.; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

First Horizon Corp. in Florida is seeking a dedicated Teller to join our retail banking team and deliver top-class service.

You will provide teller and platform support, process deposits and cash handling, and help open checking and savings accounts, while keeping client wait times to a minimum. You will identify client needs through consultative conversations, cross-sell appropriate products, assist with loan applications, and help maintain compliance with bank regulations.

Qualifications

• High school diploma or GED; 1 year teller experience preferred.

Responsibilities

• Provide teller and platform support to minimize client wait times and ensure quality service.
• Identify client needs through consultative conversations and recommend appropriate products and services.
• Open and process new deposits and accounts including savings, IRAs, CDs, and money market accounts.
• Cross-sell and refer to bank partners to generate new business and deepen client relationships.
• Conduct outbound calls to clients and prospects during deposit/loan campaigns.
• Assist clients with loan applications and hand off processing to the appropriate associate.
• Research and resolve client inquiries on account status.
• Deliver excellent client experiences and promptly resolve issues.
• Attend training and stay informed of sales, service, and product knowledge meetings.
• Ensure compliance with bank regulations, policies, risk management, and ethics.
• Assist banking center associates with daily operations and audit controls.
• Support management with on-the-job training of new associates.
• Keep informed of operational updates to ensure guidelines compliance.
• Perform all other job-related duties as assigned.

Education

High school diploma or GED

Job description

First Horizon Corp. in Florida is seeking a dedicated Teller to join our retail banking team and deliver top-class service.

You will provide teller and platform support, process deposits and cash handling, and help open checking and savings accounts, while keeping client wait times to a minimum. You will identify client needs through consultative conversations, cross-sell appropriate products, assist with loan applications, and help maintain compliance with bank regulations.