Hybrid Teller & CSR - Loans, Banking & Sales

Eastern Bank Careers; Newton (MA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Total Rewards program

Medical insurance

Retirement plan

Job summary

Eastern Bank in Newton, MA is seeking a Service Associate I (Newton Langley) for a 37.5-hour workweek. The role blends customer service and teller functions, handling deposits, loans, and referrals while supporting sales targets and maintaining compliance.

Starting rate is $22.00 per hour, with benefits and a retirement plan described in the posting. Local candidates with 1–2 years of sales experience are encouraged to apply.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience in a retail, financial services or hospitality environment preferred.
• Some banking experience is preferred (e.g., teller) is a plus.
• Ability to communicate information clearly and build relationships across the organization.

Responsibilities

• Performs duties of both a customer service representative and teller in a hybrid setting.
• Processes deposits, cash checks, and records the sale of monetary instruments.
• Prepares and processes loan applications for mortgage, consumer, and small business lending.
• Makes referrals to other bank lines and partners and supports quarterly sales targets.

Education

High school diploma or equivalent

1-2 years of sales experience in a retail, financial services or hospitality environment

Some banking experience (e.g., teller) is a plus

Basic business acumen and professionalism

Job description

Eastern Bank in Newton, MA is seeking a Service Associate I (Newton Langley) for a 37.5-hour workweek. The role blends customer service and teller functions, handling deposits, loans, and referrals while supporting sales targets and maintaining compliance.

Starting rate is $22.00 per hour, with benefits and a retirement plan described in the posting. Local candidates with 1–2 years of sales experience are encouraged to apply.