Hybrid Technical Writing Analyst II – Developer & User Docs

Nextens; Alpharetta (GA); Híbrido; USD 59.000 - 99.000; Jornada completa

Descripción de la vacante

LexisNexis Risk Solutions in Alpharetta, GA is seeking a skilled Technical Writer to create accurate documentation including installation guides, API docs, and knowledgebase articles. You will manage multiple projects in a fast-paced environment and collaborate with product, technology, and customer enablement teams.

The role offers hybrid work (3 days onsite) and requires a Bachelor's degree in Technical Communication or related field, plus about two years of technical writing experience.

Formación

• Bachelor’s degree in Technical Communication, English, Journalism, Information Systems, CS, or related field.
• About 2 years of technical writing experience in a fast-paced environment.
• Ability to structure information and understand documentation processes.
• Excellent writing, editing, proofreading, and analytical skills.
• Ability to communicate complex technical concepts clearly and concisely.
• Experience with customer-facing and developer-facing documentation.
• Strong project management to handle multiple concurrent projects.

Responsabilidades

• Create accurate documentation for installation guides, web services guides, API docs, and knowledgebase articles.
• Collaborate with Product, Technology, Implementation, and Customer Enablement teams.
• Develop and maintain user guides, release notes, and online help content.
• Implement documentation standards, templates, and workflows.
• Manage multiple documentation deliverables across concurrent projects.

Conocimientos

Technical writing

Documentation

Editing

Communication

Educación

Bachelor’s degree in Technical Communication or related field

Herramientas

DITA

Oxygen XML Editor

XML

HTML

GitLab

Descripción del empleo

LexisNexis Risk Solutions in Alpharetta, GA is seeking a skilled Technical Writer to create accurate documentation including installation guides, API docs, and knowledgebase articles. You will manage multiple projects in a fast-paced environment and collaborate with product, technology, and customer enablement teams.

The role offers hybrid work (3 days onsite) and requires a Bachelor's degree in Technical Communication or related field, plus about two years of technical writing experience.