Hybrid Technical Writer II - API & Developer Documentation

LexisNexis Risk Solutions; Alpharetta (GA); Hybrid; USD 59,000 - 99,000; Full time

Job summary

LexisNexis Risk Solutions is seeking a Product Mgmt Support and Technical Writing Analyst II in Alpharetta, GA, with hybrid work 3 days a week. You will create precise documentation across installation guides, API docs, and knowledge bases while coordinating with Product Management and Technology teams.

The role requires 2+ years in technical writing, strong writing and editing skills, and experience with DITA/XML and related authoring tools.

Qualifications

• Bachelor’s degree in Technical Communication, English, Journalism, Information Systems, Computer Science, or a related discipline.
• Two years’ experience in technical writing.
• Understanding of structuring information and documentation/software development processes.
• Exceptional writing, editing, proofreading, and analytical skills.
• Ability to communicate complex technical concepts clearly and concisely.
• Experience developing customer-facing and developer-facing documentation.

Responsibilities

• Collaborate with Product Management, Technology, Implementation, and Customer Enablement to gather information and ensure accuracy.
• Create and maintain user guides, implementation guides, developer docs, API docs, release notes, and knowledge base articles.
• Recommend and implement documentation best practices, standards, templates, and workflows.

Skills

Technical Writing

Documentation

Editing

Communication

Analytical Thinking

Interviewing & Research

Education

Bachelor's degree in related field

Tools

DITA/Oxygen XML Author

XML

HTML

GitLab

Job description

LexisNexis Risk Solutions is seeking a Product Mgmt Support and Technical Writing Analyst II in Alpharetta, GA, with hybrid work 3 days a week. You will create precise documentation across installation guides, API docs, and knowledge bases while coordinating with Product Management and Technology teams.

The role requires 2+ years in technical writing, strong writing and editing skills, and experience with DITA/XML and related authoring tools.