Hybrid Technical Support Engineer — Welding Machines

Lincoln Electric; Euclid (OH); Hybrid; USD 50,000 - 70,000; Full time

Job summary

A leading manufacturing company seeks a technical support specialist to provide comprehensive support for customers and vendors. This hybrid role requires strong communication skills, a Bachelor’s degree or equivalent experience, and at least 2 years in electronics or electrical repair. Responsibilities include troubleshooting, coordinating with internal departments, and ensuring customer satisfaction. Occasional travel may be necessary, making quick decisions under pressure essential.

Qualifications

• 2+ years of experience in electronics or electrical repair required.
• Exceptional organizational skills and excellent communication abilities.
• Ability to troubleshoot electrical wiring schematics and operational theory.

Responsibilities

• Provide technical support to customers and internal departments.
• Handle customer contacts for diagnosing and repairing problems.
• Work closely with R&D and Quality Assurance to solve warranty issues.

Skills

Experience in electronics or electrical repair

Exceptional organizational skills

Excellent written and oral communication skills

Knowledge of a second language (Spanish preferred)

Education

Bachelor's Degree or equivalent work experience

Job description

A leading manufacturing company seeks a technical support specialist to provide comprehensive support for customers and vendors. This hybrid role requires strong communication skills, a Bachelor’s degree or equivalent experience, and at least 2 years in electronics or electrical repair. Responsibilities include troubleshooting, coordinating with internal departments, and ensuring customer satisfaction. Occasional travel may be necessary, making quick decisions under pressure essential.