Hybrid Team Lead, Engineering & Construction Ops

Swiss Re; Alpharetta (GA); Hybrid; USD 76,000 - 114,000; Full time

Job summary

Swiss Re Corporate Solutions in Alpharetta, GA seeks a Team Lead for Engineering & Construction Operations to guide underwriting support and operations professionals. You will partner with underwriting leaders to ensure accurate processing, strong service levels, and continuous improvement in a dynamic specialty portfolio.

The role emphasizes leadership, collaboration with brokers, legal, finance, and technology, and driving change.

Qualifications

• Bachelor's degree or equivalent business experience.
• 5+ years of commercial insurance operations, underwriting support, or underwriting experience.
• Previous team leadership or supervisory experience preferred.
• Knowledge of Engineering, Construction, Specialty, or Commercial Insurance operations strongly preferred.
• Strong analytical, organizational, and problem-solving skills.
• Demonstrated success leading change and process improvement initiatives.
• Excellent communication, stakeholder management, and coaching capabilities.

Responsibilities

• Lead, coach, and develop a team of Underwriting Assistants and Operations professionals.
• Create a high-performing, collaborative, and customer-focused team culture.
• Conduct performance management, career development, succession planning, and workforce planning activities.

Skills

Team Leadership

Operational Excellence

Stakeholder Management

Process Improvement

Coaching

Education

Bachelor's degree

Job description

Swiss Re Corporate Solutions in Alpharetta, GA seeks a Team Lead for Engineering & Construction Operations to guide underwriting support and operations professionals. You will partner with underwriting leaders to ensure accurate processing, strong service levels, and continuous improvement in a dynamic specialty portfolio.

The role emphasizes leadership, collaboration with brokers, legal, finance, and technology, and driving change.