Hybrid Systems Support Technician – RACF & Mainframe

Padmore Global Connections LLC; Atlanta (GA); Hybrid; USD 34,000 - 55,000; Full time

Job summary

Padmore Global Connections LLC seeks a Systems Support Technician to manage DHS OIT security access, provisioning RACF IDs, and supporting mainframe, Unix/Linux, and Windows environments. The role involves troubleshooting end-user access issues, maintaining security policy compliance, and assisting audits.

Hybrid contract position based in Metro Atlanta, with local presence required. Typical duties include periodic user recertification and ad-hoc reporting to support DHS OIT Security team.

Qualifications

• Experience provisioning and managing user access.
• Ability to reset passwords and troubleshoot access issues.
• Familiarity with security policies and audits.

Responsibilities

• Create RACF IDs for all DHS Mainframe users.
• Provision, reset passwords, and troubleshoot issues for key systems.
• Perform periodic user recertification (quarterly).
• Identify and remove inactive users every 60–90 days.
• Enforce security policies for system access.
• Assist with state and federal audit processes.
• Create and run ad-hoc queries from application data.

Skills

RACF

Mainframe

Unix/Linux

Windows

User support

Troubleshooting

Security compliance

Communication

Tools

RACF

Mainframe tools

Unix/Linux

Windows

Job description

Padmore Global Connections LLC seeks a Systems Support Technician to manage DHS OIT security access, provisioning RACF IDs, and supporting mainframe, Unix/Linux, and Windows environments. The role involves troubleshooting end-user access issues, maintaining security policy compliance, and assisting audits.

Hybrid contract position based in Metro Atlanta, with local presence required. Typical duties include periodic user recertification and ad-hoc reporting to support DHS OIT Security team.