Hybrid Systems Technician - MSP Support On-Call

Expedient; Pittsburgh (Allegheny County); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Generous benefits package

On-call participation premium pay

Job summary

A cloud and data center services provider is seeking a Systems Technician for its Operations Support team in Pittsburgh. This hybrid role focuses on support and maintenance of Microsoft platforms. Responsibilities include maintaining system stability and client communication. Candidates should have 2+ years experience in a related field and a solid understanding of various technologies. The position offers a salary range of $60,000 to $80,000 along with a benefits package.

Qualifications

• 2+ years as a systems administrator or technician responsible for Managed Service Provider or Enterprise.
• Competency with various Microsoft-based technologies.
• Understanding of virtualization and disaster recovery technologies.

Responsibilities

• Ensure stability of technical implementations by patching and maintaining systems.
• Follow vendor guidelines to maintain system standards.
• Communicate with clients about their trouble tickets.

Skills

Microsoft OS

SCCM

SCOM

RDS applications

Virtualization platforms (ESXi and AHV)

Disaster recovery technologies

Data Protection technologies (Cohesity, Commvault)

Basic UNIX commands

Basic networking principles

Firewall rules

IP addressing

VLANs

Education

Technical certifications from IT-related vendors

Job description

A cloud and data center services provider is seeking a Systems Technician for its Operations Support team in Pittsburgh. This hybrid role focuses on support and maintenance of Microsoft platforms. Responsibilities include maintaining system stability and client communication. Candidates should have 2+ years experience in a related field and a solid understanding of various technologies. The position offers a salary range of $60,000 to $80,000 along with a benefits package.