Hybrid Systems Administrator I – Growth‑Oriented IT Role

Bankers Trust Co.; Des Moines, Northern (IA, KY); Hybrid; USD 58,000 - 69,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

401(k) match

Tuition assistance

Company-paid life insurance

Lifestyle accounts

Team Member Banking

Job summary

Bankers Trust Co. in Des Moines, IA, is seeking a Systems Administrator I to maintain, support, and troubleshoot IT systems and networks.

You will work with end-users and the Technology team to resolve problems and provide excellent service. The role requires a two-year degree (or equivalent) and ~4+ years in a highly available IT environment, with expertise in Windows Server, Exchange, and network/voice systems.

Qualifications

• Two-year degree in Computer Science or equivalent preferred.
• At least four years of experience working with information technology in a highly available environment.
• Knowledge of Windows server maintenance and troubleshooting required.
• Knowledge of Exchange Server maintenance and troubleshooting required.
• Knowledge of network and voice systems installation, configuration, maintenance, and troubleshooting required.

Responsibilities

• Configures, maintains and troubleshoots the information technology systems and networks for the Bank.
• Serves as an escalation point for tier 1 Service Desk staff by providing advanced technical guidance and solutions.
• Troubleshoot complex computer hardware, software, network issues, and resolve them in a timely manner.
• Ensures systems are thoroughly tested, configured and installed according to defined standards, practices, and regulatory requirements
• Monitors and supports bank systems and alerts management of any performance or security issues
• Creates and maintains configuration diagrams, installation scripts and documentation
• Provides superior customer service to all employees at multiple locations
• Performs other duties as assigned

Skills

Windows server maintenance

Exchange Server maintenance

Network and voice systems

Education

Two-year degree in Computer Science or equivalent

Tools

Five9

Freshservice

Docusign

Meraki

Certero

Job description

Bankers Trust Co. in Des Moines, IA, is seeking a Systems Administrator I to maintain, support, and troubleshoot IT systems and networks.

You will work with end-users and the Technology team to resolve problems and provide excellent service. The role requires a two-year degree (or equivalent) and ~4+ years in a highly available IT environment, with expertise in Windows Server, Exchange, and network/voice systems.