Hybrid Surgical Admissions & Scheduling Coordinator

Optum; Quincy (MA); Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental Insurance

Vision Insurance

Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Voluntary Benefits

Job summary

Optum in Massachusetts is seeking a detail-oriented Administrative Scheduler to coordinate surgical bookings and hospital admissions for multiple clinicians. The role includes patient interaction, scheduling workflow management, and HIPAA compliance.

Training will require onsite presence, with subsequent remote/office-based flexibility within MA. The ideal candidate has a High School Diploma and 2+ years of medical administrative experience; EPIC experience is preferred.

Qualifications

• 2+ years of administrative experience in a medical or healthcare setting
• High School Diploma/GED required
• EPIC experience preferred for surgical scheduling

Responsibilities

• Coordinate surgical bookings and patient admissions across clinicians and departments
• Schedule patients for hospital admissions and surgeries; book operating room time
• Communicate with patients and clinicians, ensuring clarity of pre- and post-operative instructions
• Handle rescheduling due to patient or facility conflicts and manage insurance/payor requirements
• Maintain HIPAA compliance and protect patient PHI while handling sensitive information
• Prepare and send necessary documents and correspondence to hospital and payors as needed

Skills

Communication skills

Detail oriented

Multitasking

Organizational skills

Professional demeanor

Education

High School Diploma/GED

Tools

EPIC

Job description

Optum in Massachusetts is seeking a detail-oriented Administrative Scheduler to coordinate surgical bookings and hospital admissions for multiple clinicians. The role includes patient interaction, scheduling workflow management, and HIPAA compliance.

Training will require onsite presence, with subsequent remote/office-based flexibility within MA. The ideal candidate has a High School Diploma and 2+ years of medical administrative experience; EPIC experience is preferred.