Hybrid Student Services Specialist—Engineering

Stanford University; Palo Alto (CA); Hybride; USD 48 000 - 58 000; Plein temps

Avantages offerts par ce poste

18+ PTO days per year

Health benefits start when you start

Flexible work options

Tuition and training assistance ($6000

403(b) plan

Mental health programs

Commuter transportation benefits

Résumé du poste

Stanford University’s School of Engineering seeks a Student Services Specialist to support department curriculum planning, scheduling, and student affairs. The role reports to the Director of Student and Academic Services and provides administrative support across admission, financial aid, housing, registrar and visa services.

Responsibilities include resolving routine issues, maintaining databases, coordinating outreach, and assisting students, faculty, and staff.

Qualifications

• Strong written and verbal communication skills.
• Basic computer skills including Microsoft Office Suite.
• Basic office administration skills.
• Ability to learn compliance with legal, financial, and university policies and external regulations.

Responsabilités

• Review documents and forms for completeness and track files for follow up.
• Research and resolve routine issues and refer complex issues to other staff.
• Input data and update electronic databases, web sites, and literature.
• Coordinate logistics for outreach activities, meetings, and events.
• Respond to routine inquiries from students, faculty, external constituents, and staff.
• Serve as a resource to students and other departments.
• Contribute to general office administration and process improvements.
• May train and direct day-to-day activities of student and temporary workers.

Connaissances

Strong communication

Time management

Customer service

Formation

Associates degree and 1 year experience

Outils

Microsoft Office

Description du poste

Stanford University’s School of Engineering seeks a Student Services Specialist to support department curriculum planning, scheduling, and student affairs. The role reports to the Director of Student and Academic Services and provides administrative support across admission, financial aid, housing, registrar and visa services.

Responsibilities include resolving routine issues, maintaining databases, coordinating outreach, and assisting students, faculty, and staff.