Hybrid Student Services Specialist

School of Medicine

Palo Alto (CA)

Hybrid

USD 50,000 - 70,000

Full time

8 days ago

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Job summary

Stanford University is seeking a 100% FTE Student Services Specialist (Hybrid) to provide administrative and operational support to faculty, staff, postdocs, and students on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling, and academic services for the Department of Chemical and Systems Biology.

The ideal candidate will identify and resolve routine issues within their scope, with duties including data input,

Qualifications

  • Associates degree and one year of relevant experience, or combination of education and relevant experience.
  • Bachelor’s degree preferred.

Responsibilities

  • Review documents and forms for completeness, track files for follow up and distribute for review.
  • Research and resolve routine issues, refer complex issues to other staff.
  • Input data, update electronic databases, web sites, literature, and associated materials; prepare basic reports.
  • Coordinate logistics for outreach activities, meetings, and events.
  • Respond to routine inquiries from students, faculty, external constituents, and staff.
  • Serve as a subject matter resource to students and other departments.
  • Contribute to general office administration and process improvements.
  • May train and direct day to day activities of student and temporary workers.

Skills

Strong communication
Customer service
Office administration

Education

Associates degree + 1 year experience or equivalent
Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Stanford University is seeking a 100% FTE Student Services Specialist (Hybrid) to provide administrative and operational support to faculty, staff, postdocs, and students on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling, and academic services for the Department of Chemical and Systems Biology.

The ideal candidate will identify and resolve routine issues within their scope, with duties including data input,

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