Student Services & Advising Specialist

Stanford University; Palo Alto (CA); Hybrid; USD 52,000 - 75,000; Full time

Job summary

Stanford University seeks a 100% FTE Student Services Specialist to provide administrative support in areas including admission, financial aid, housing, registrar services, visa services, student life, advising, and career counseling.

The role involves handling routine issues, data input, and coordinating outreach activities while serving as a resource to students and faculty within a biomedical department. Bachelor's degree preferred and the department values initiative.

Qualifications

• Associates degree and one year of relevant experience.
• Bachelor's degree preferred.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite.
• Ability to learn compliance with university policies and external regulations.

Responsibilities

• Review documents and forms for completeness, track files for follow up and distribute for review.
• Research and resolve routine issues, refer complex issues to other staff.
• Input data, update electronic databases, websites, literature, and associated materials; prepare basic reports.
• Coordinate logistics for outreach activities, meetings, and events.
• Respond to routine inquiries from students, faculty, external constituents, and staff.
• Serve as a subject matter resource to students and other departments.
• Contribute to general office administration and process improvements.
• May train and direct day to day activities of student and temporary workers.

Skills

Communication

MS Office

Customer service

Office administration

Compliance awareness

Education

Associates degree

Bachelor's degree preferred

Job description

Stanford University seeks a 100% FTE Student Services Specialist to provide administrative support in areas including admission, financial aid, housing, registrar services, visa services, student life, advising, and career counseling.

The role involves handling routine issues, data input, and coordinating outreach activities while serving as a resource to students and faculty within a biomedical department. Bachelor's degree preferred and the department values initiative.