Hybrid Strategic Operations Manager - Leadership & Org Development

FMI; Raleigh (NC); Hybrid; USD 123,000 - 167,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

Long-term disability

401(k) plan

Paid time off

Parental leave

Job summary

FMI is seeking a Business Operations Manager for its Leadership & Organizational Development practice. The role partners with LOD leadership to execute strategic priorities, strengthen operations, and build scalable processes supporting growth. Hybrid work available in Denver or Raleigh, with travel across the U.S.

and bonus potential. The position requires a Bachelor’s degree and 5+ years in operations or related roles, with strong analytics and project management.

Qualifications

• Bachelor’s degree required.
• 5+ years of experience in business operations, practice management, program management, or related field.
• Experience building and improving operational processes and systems.
• Strong analytical, organizational, and project management skills.
• Ability to manage multiple priorities and influence stakeholders without formal authority.
• Comfortable working in a growing environment with evolving priorities.
• Experience with Salesforce, reporting platforms, or business intelligence tools is beneficial.

Responsibilities

• Coordinate strategic priorities, track progress, and drive follow-through across the practice.
• Improve staffing and workforce planning by connecting consultant capacity with project demand.
• Partner with Talent Acquisition to support hiring needs and improve hiring and onboarding processes.
• Manage and improve recurring practice operations, systems, and workflows.
• Develop reporting and dashboards that provide visibility into staffing, performance, and business needs.
• Identify opportunities to simplify processes, improve efficiency, and strengthen how the practice operates.
• Build alignment across stakeholders and keep priorities moving forward.

Skills

Analytical skills

Organizational skills

Project management

Stakeholder influence

Multi-priority handling

Growth environment adaptability

Salesforce experience

Education

Bachelor’s degree

Tools

Salesforce

Job description

FMI is seeking a Business Operations Manager for its Leadership & Organizational Development practice. The role partners with LOD leadership to execute strategic priorities, strengthen operations, and build scalable processes supporting growth. Hybrid work available in Denver or Raleigh, with travel across the U.S.

and bonus potential. The position requires a Bachelor’s degree and 5+ years in operations or related roles, with strong analytics and project management.