Business Operations Manager

FMI; Raleigh (NC); Hybrid; USD 123,000 - 167,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

Long-term disability

401(k) plan

Paid time off

Parental leave

Job summary

FMI is seeking a Business Operations Manager for its Leadership & Organizational Development practice. The role partners with LOD leadership to execute strategic priorities, strengthen operations, and build scalable processes supporting growth. Hybrid work available in Denver or Raleigh, with travel across the U.S.

and bonus potential. The position requires a Bachelor’s degree and 5+ years in operations or related roles, with strong analytics and project management.

Qualifications

• Bachelor’s degree required.
• 5+ years of experience in business operations, practice management, program management, or related field.
• Experience building and improving operational processes and systems.
• Strong analytical, organizational, and project management skills.
• Ability to manage multiple priorities and influence stakeholders without formal authority.
• Comfortable working in a growing environment with evolving priorities.
• Experience with Salesforce, reporting platforms, or business intelligence tools is beneficial.

Responsibilities

• Coordinate strategic priorities, track progress, and drive follow-through across the practice.
• Improve staffing and workforce planning by connecting consultant capacity with project demand.
• Partner with Talent Acquisition to support hiring needs and improve hiring and onboarding processes.
• Manage and improve recurring practice operations, systems, and workflows.
• Develop reporting and dashboards that provide visibility into staffing, performance, and business needs.
• Identify opportunities to simplify processes, improve efficiency, and strengthen how the practice operates.
• Build alignment across stakeholders and keep priorities moving forward.

Skills

Analytical skills

Organizational skills

Project management

Stakeholder influence

Multi-priority handling

Growth environment adaptability

Salesforce experience

Education

Bachelor’s degree

Tools

Salesforce

Job description

Overview

FMI’s Leadership and Organizational Development Practice is seeking a passionate and collaborative Business Operations Manager to support the Leadership & Organizational Development (LOD) practice. This role will partner with LOD leadership to execute strategic priorities, strengthen operations, and build scalable processes that support continued growth.

Overview

FMI’s Leadership and Organizational Development Practice is seeking a passionate and collaborative Business Operations Manager to support the Leadership & Organizational Development (LOD) practice. This role will partner with LOD leadership to execute strategic priorities, strengthen operations, and build scalable processes that support continued growth.

For more than 70 years, FMI has worked with hundreds of organizations and thousands of leaders to drive lasting change. We are driven by our core purpose to create a better future for the engineering and construction industry by developing exceptional leaders, one at a time.

FMI is seeking a Business Operations Manager to support the Leadership & Organizational Development (LOD) practice. This role will partner with LOD leadership to execute strategic priorities, strengthen operations, and build scalable processes that support continued growth. This is a build-and-improve role focused on creating structure, improving processes, and using data to help leaders make informed decisions.

This position is a full-time hybrid opportunity based in either our Denver, Colorado, or Raleigh, North Carolina, office.

All applicants for employment must be legally authorized to work in the U.S. on a full-time basis. Visa sponsorship is not available at this time.

Responsibilities

• Coordinate strategic priorities, track progress, and drive follow-through across the practice.
• Improve staffing and workforce planning by connecting consultant capacity with project demand.
• Partner with Talent Acquisition to support hiring needs and improve hiring and onboarding processes.
• Manage and improve recurring practice operations, systems, and workflows.
• Develop reporting and dashboards that provide visibility into staffing, performance, and business needs.
• Identify opportunities to simplify processes, improve efficiency, and strengthen how the practice operates.
• Build alignment across stakeholders and keep priorities moving forward.

Qualifications

• Bachelor’s degree required.
• 5+ years of experience in business operations, practice management, program management, internal consulting, or a related field.
• Experience building and improving operational processes and systems.
• Strong analytical, organizational, and project management skills.
• Ability to manage multiple priorities and influence stakeholders without formal authority.
• Comfortable working in a growing environment with evolving priorities.
• Experience with Salesforce, reporting platforms, or business intelligence tools is beneficial.
• Willingness to travel throughout the United States.

Compensation & Benefits

The anticipated base salary for this position is $145,000 plus an annual bonus.

FMI offers a comprehensive benefits package, including fully paid employee medical insurance, life insurance, and long-term disability coverage, as well as additional benefit elections. Our package also includes a competitive 401(k) plan, paid time off (PTO), and parental leave.

Equal Opportunity

FMI is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.