Hybrid Strategic Operations Leader | Growth & Compliance

Excel Supported Living, Inc.; United States; Hybrid; USD 41,328 - 55,104; Full time

Benefits offered by this job

Health insurance

Vision insurance

Wellness resources

Job summary

A leading supported living organization is seeking an Operations & Strategic Development Manager to oversee programs and HR processes while ensuring operational efficiency and compliance. This senior leadership role requires strong leadership, strategic planning, and communication skills. The successful candidate will manage teams and programs, ensuring high-quality service delivery and organizational growth. This role is a full-time position with a compensation range of $30.00 - $40.00 per hour, office & limited remote work available.

Qualifications

• 3+ years of leadership experience in supported living, healthcare, behavioral services, or a related field.
• Experience managing multidisciplinary teams and overseeing operational workflows.
• Knowledge of Washington State regulations related to supported living and caregiving services.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Oversee daily operations across all programs and departments.
• Support Program and Client Services Managers in delivering high-quality, client-centered services.
• Collaborate with HR to support recruitment, onboarding, scheduling, and workforce planning.
• Work with executive leadership to set organizational goals and operational priorities.

Skills

Leadership & Coaching

Strategic Planning & Operations Oversight

Financial Planning & Resource Management

Compliance & Regulatory Knowledge

Communication & Conflict Resolution

Problem-Solving & Process Improvement

Education

Bachelor’s in human services, Healthcare Administration, Social Work, Business Administration, or related field

Job description

A leading supported living organization is seeking an Operations & Strategic Development Manager to oversee programs and HR processes while ensuring operational efficiency and compliance. This senior leadership role requires strong leadership, strategic planning, and communication skills. The successful candidate will manage teams and programs, ensuring high-quality service delivery and organizational growth. This role is a full-time position with a compensation range of $30.00 - $40.00 per hour, office & limited remote work available.