Hybrid Store Operations Leader | Growth & Impact

W.W. Grainger, Inc.; Little Rock (AR); Hybrid; USD 57,000 - 96,000; Full time

Benefits offered by this job

Health insurance

PTO 18 days

401(k) 6%

Employee discounts

Tuition reimbursement

Maternity/paternity leave

Job summary

Grainger in Little Rock, AR is seeking a Store Manager to lead a single branch, drive service standards, and manage staff to meet performance goals. You will oversee operations, safety, and customer satisfaction while aligning with Grainger's service-driven culture.

The role requires leadership, budgeting, scheduling, and reporting, with a hybrid work setup and a base pay range disclosed. It offers benefits from day one, including health insurance, PTO, 401(k), and career development

Qualifications

• Bachelor's Degree or equivalent experience preferred.
• 3+ years Leadership experience required.
• Lead initiatives, manage projects and drive change.
• Project management, planning and facilitation skills.
• Effective time management.
• Influence stakeholders and align cross-functional teams.
• Strong acumen in Microsoft products, PowerBI, SAP and other systems.
• Driving results.
• Verbal and written communication.

Responsibilities

• Direct strategic, operational, and financial performance of a single branch location by communicating company goals, leading through change, and maintaining service standards to achieve preferred supplier status through excellent products and safe, effective workplaces.
• Make data-driven decisions to support business objectives and customer needs while balancing service quality, cost efficiency, ethics, and integrity.
• Foster strong internal and external partnerships to position the branch network and technical expertise as key differentiators.
• Manage operating expenses to meet financial targets, eliminating non-value-added activities.
• Collaborate with business partners to identify and pursue branch growth opportunities and achieve staffing model targets for flexibility and efficiency.
• Drive continuous improvement by encouraging team participation in CI initiatives and ensuring compliance with branch quality standards and service excellence.
• Create safe, secure, and well-maintained branch facilities, enforcing adherence to all laws, company policies, and contract requirements.
• Cultivate an engaging and inclusive work environment through open communication, professional development, and succession planning.
• Execute talent management strategies while managing staffing targets including bench recruiting, onboarding, coaching, performance reviews, and recognition to drive team engagement.

Skills

Leadership

Team collaboration

Time management

Verbal & written communication

Influence stakeholders

Education

Bachelor's degree or equivalent experience

Tools

PowerBI

SAP

Microsoft Office

Job description

Grainger in Little Rock, AR is seeking a Store Manager to lead a single branch, drive service standards, and manage staff to meet performance goals. You will oversee operations, safety, and customer satisfaction while aligning with Grainger's service-driven culture.

The role requires leadership, budgeting, scheduling, and reporting, with a hybrid work setup and a base pay range disclosed. It offers benefits from day one, including health insurance, PTO, 401(k), and career development