Branch Store Manager: Lead Growth, Service & Ops

W.W. Grainger, Inc.; Mobile (AL); On-site; USD 57,000 - 96,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off + holidays

Employee discounts

Tuition reimbursement

Job summary

W.W. Grainger, Inc. is seeking a Store Manager to lead one branch, drive service standards, and manage P&L responsibilities with a focus on safety, cost control, and growth.

You will report to the Branch Network leadership and align the team to Grainger’s strategic goals. The role requires 3+ years of leadership experience, a Bachelor's degree or equivalent, and strong skills in project management, PowerBI, SAP, and Microsoft tools.

Qualifications

• Bachelor's Degree or equivalent experience preferred.
• 3+ years leadership experience required.
• Lead initiatives, manage projects and drive change.
• Project management, planning and facilitation skills.
• Effective time management.
• Influence stakeholders and align cross-functional teams.
• Strong acumen in Microsoft products, PowerBI, SAP and other systems.
• Driving results.
• Verbal and written communication.

Responsibilities

• Direct strategic, operational, and financial performance of a single branch location by communicating company goals, leading through change, and maintaining service standards to achieve preferred supplier status through excellent products and safe, effective workplaces.
• Make data-driven decisions to support business objectives and customer needs while balancing service quality, cost efficiency, ethics, and integrity.
• Foster strong internal and external partnerships to position the branch network and technical expertise as key differentiators.
• Manage operating expenses to meet financial targets, eliminating non-value-added activities.
• Collaborate with business partners to identify and pursue branch growth opportunities and achieve staffing model targets for flexibility and efficiency.
• Drive continuous improvement by encouraging team participation in CI initiatives and ensuring compliance with branch quality standards and service excellence.
• Create safe, secure, and well-maintained branch facilities, enforcing adherence to all laws, company policies, and contract requirements.
• Cultivate an engaging and inclusive work environment through open communication, professional development, and succession planning.
• Execute talent management strategies while managing staffing targets including bench recruiting, onboarding, coaching, performance reviews, and recognition to drive team engagement.

Skills

Leadership

Project management

Change management

Time management

Verbal and written communication

Stakeholder influence

Data-driven decision making

Education

Bachelor's Degree or equivalent experience

Tools

PowerBI

SAP

Microsoft products

Job description

W.W. Grainger, Inc. is seeking a Store Manager to lead one branch, drive service standards, and manage P&L responsibilities with a focus on safety, cost control, and growth.

You will report to the Branch Network leadership and align the team to Grainger’s strategic goals. The role requires 3+ years of leadership experience, a Bachelor's degree or equivalent, and strong skills in project management, PowerBI, SAP, and Microsoft tools.